Refund & Cancellation Policy

All subscription fees, monthly and annual, are non-refundable, except where a refund is required by applicable law. We do not provide refunds or credits for partial billing periods, unused time, or features not used. You acknowledge and agree to this policy at the time of purchase.

Free trial. The free trial does not require a payment method and involves no charge, so no refund arises from it. You are charged only when you affirmatively subscribe after the trial.

You may cancel your subscription at any time through your account settings, using a simple self-service process. We do not require you to call, email, or take any extra step to cancel.

When you cancel, you keep full access to the Service through the end of your current paid billing period. Your subscription will not renew after that period ends, and you will not be charged again. Because you retain access for the period you have paid for, no refund is issued for that period.

If we change the subscription price, the change applies only to future billing periods after notice. It does not affect a period you have already paid for. You may cancel before a price change takes effect if you do not agree to it.

If you believe you were charged in error, contact us at billing@smarkly.com and we will review the issue in good faith.