Data Deletion
Last updated: October 5, 2026
This page explains how to remove your data from Smarkly, operated by Smarkly LLC. It supplements our Privacy Policy and describes how to disconnect integrated channels and request permanent deletion of your account and associated data.
On this page
1. Disconnect Connected Channels
You can disconnect LinkedIn at any time from the Channels page in your Smarkly workspace.
Disconnecting deletes the access token we hold for that channel, so Smarkly can no longer use it. To remove Smarkly's access on LinkedIn as well, go to LinkedIn → Settings → Data privacy → Permitted services. Any data already stored in your workspace remains there until you delete your account or submit a deletion request.
2. Request Account & Data Deletion
To delete your Smarkly account and associated personal data, email privacy@smarkly.com from the address linked to your account.
- Your account email address;
- A clear request to delete your account and associated data.
We may reply to verify your identity before processing. You may also access, update, or delete account information through your account settings where available, as described in our Privacy Policy.
3. What We Delete
When your deletion request is verified and processed, we delete or de-identify the following, consistent with our Privacy Policy:
- Account information — credentials, name, email, and related profile data;
- Distilled profile conclusions — structured outputs derived from your User Inputs (for example, brand-voice descriptors, persona definitions, and capability summaries);
- Uploaded materials, the text we extracted from your website and documents, and other User Inputs you submitted to build your profile;
- Connected channel tokens and linked social-account data;
- Generated content, drafts, and settings stored in your workspace.
The text we extracted from your website and documents is part of your workspace. It is kept while the workspace exists and deleted with it.
4. Processing Timeframe
When we verify your deletion request, we switch off access to your workspace straight away. Your data is then held securely for 90 days in case the request was a mistake — tell us within that window and we can restore it. After 90 days, account information, the text we extracted from your sources, profile conclusions, and uploaded materials are permanently deleted, except where we must retain certain records to comply with legal, tax, or accounting obligations, or to resolve disputes.
Some information may persist in encrypted backups for a limited period before being purged, consistent with our retention practices described in the Privacy Policy.
5. Contact
Questions about data deletion or the status of your request: privacy@smarkly.com.